Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

China Loong Ball Valves Co., Ltd. provides an organized ordering process for international buyers of industrial flow-control products, including ball valves, stainless steel ball valves, brass ball valves, plastic ball valves, 3-way and multi-port ball valves, manual valves, electric and pneumatic actuated valves, sanitary valves, high-pressure valves, and ball valve spare parts.

1. Inquiry and Product Selection

To request a quotation, please provide the product type, nominal size, pressure rating, connection standard, body and seal materials, operating temperature, medium, quantity, and destination. Product drawings, photographs, technical specifications, or application information are also helpful when a standard product does not fully meet your requirements.

For actuated valves, please include the preferred actuator type, operating conditions, control requirements, power supply, and any available installation or connection details. For customized products or spare parts, please send dimensions, material requirements, drawings, samples, colors, marking details, and packaging preferences whenever applicable.

2. Customization and Quotation

Our team reviews each inquiry according to the required valve design, materials, specifications, quantity, customization details, and delivery destination. The quotation may include product pricing, tooling or customization costs when applicable, packaging details, and available shipping options.

Prices, production arrangements, and delivery conditions are subject to confirmation based on the final technical requirements and order details. If clarification is needed, we will communicate with you before preparing the final quotation.

3. Order Confirmation

Before production begins, both parties should confirm the complete order information, including product model, size, material, connection type, pressure requirements, quantity, technical documents, marking, packaging, shipping terms, and destination.

The order can be confirmed through the agreed commercial documents, such as a purchase order, sales confirmation, proforma invoice, or other written order records. Any approved drawings, samples, labels, or special instructions should be finalized before production.

4. Payment Terms

Payment arrangements are agreed according to the product specifications, order value, customization requirements, and commercial terms. The applicable payment method, payment schedule, currency, and banking information will be stated in the confirmed quotation or order documents.

Production scheduling may depend on receipt of the agreed payment or other confirmed order conditions. Please review all payment information carefully and contact our team if any clarification is required before making a transfer.

5. Production and Quality Check

After the order details and commercial conditions are confirmed, production is arranged according to the approved requirements. Our team may communicate with you during production if technical clarification, drawing approval, packaging confirmation, or other decisions are required.

Products are checked according to the confirmed specifications before shipment. Depending on the order, available quality records may include dimensional checks, appearance inspection, functional checks, pressure-related inspection, or other agreed requirements. Inspection arrangements and documentation are subject to the product and order details.

6. Packing and Delivery

Valves and related components are packed according to their size, material, quantity, handling requirements, and transportation method. Packaging instructions such as product labels, carton marks, pallet requirements, moisture protection, or other export-related details should be confirmed before shipment.

Delivery arrangements depend on the destination, shipment volume, product requirements, and agreed trade terms. Available transportation may be arranged through suitable international shipping methods, subject to confirmation. We will provide the relevant shipping and dispatch information after the shipment plan is finalized.

7. After-Sales Support

For questions regarding installation, operation, product specifications, spare parts, or order documents, please contact China Loong Ball Valves Co., Ltd. with the order reference, product details, photographs, and a clear description of the issue.

Prompt and complete information helps our team review the situation efficiently and provide appropriate technical or service support. We also welcome feedback on product performance, packaging, delivery, and future purchasing requirements to support long-term cooperation.

Information to Include in Your Inquiry

For an accurate quotation and efficient order review, please send your complete requirements to our sales team. China Loong Ball Valves Co., Ltd. will evaluate the request and confirm the applicable technical, commercial, production, and delivery details with you.

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